Shipping & Delivery — Free Shipping $99+ USD Worldwide
At IndianJewellery.com, we keep delivery clear and reliable. Enjoy Free Standard Shipping on orders of $99 USD or more worldwide, or a $9 USD flat shipping rate on orders below $99. Eligibility is based on the order subtotal after discounts and before taxes.
Note: Our store is set to USD. Worldwide standard shipping rates are applied automatically at checkout. Local delivery is also available within 35 km of our Surrey, BC showroom.
Shipping rates
- Free standard shipping: Orders of $99 USD or more qualify automatically. No code is needed.
- Flat-rate standard shipping: Orders below $99 USD ship for $9 USD.
- Worldwide availability: The same standard shipping rates apply to all supported international destinations.
- Tracking: Standard shipping includes tracking.
Local delivery within 35 km
- Delivery area: Available for eligible addresses within 35 km of our Surrey showroom.
- Orders below $99 USD: Local delivery costs $9 USD.
- Orders of $99 USD or more: Local delivery is free.
- Delivery confirmation: We’ll contact you after your order is placed to confirm the delivery details.
In-store pickup in Surrey, BC
- Cost: In-store pickup is free for all order values.
- Location: 8128 128 St #330, Surrey, BC V3W 1R1
- Preparation time: Ready in 1–2 business days. We’ll email you when your order is ready.
- What to bring: Your order number and a matching photo ID.
- Hold period: We’ll hold pickup orders for 7 days after the ready-for-pickup email.
- Showroom hours: Daily 11:00 AM–7:00 PM. View on Google Maps
Processing time
- Dispatch: Most orders are prepared within 1–2 business days after being placed.
- Cut-off: Orders placed after 1:00 PM PT begin processing the next business day.
- Every piece is quality-checked and securely packaged before dispatch.
Estimated delivery times
- Canada and USA: Approximately 3–7 business days. Remote areas may take longer.
- International: Approximately 5–12 business days, depending on the destination.
Couriers
We ship through reliable carriers such as Canada Post, UPS, and their international delivery partners. The available carrier may vary by destination.
Orders below $99 USD
Orders below $99 USD ship for a flat rate of $9 USD worldwide. Eligible local orders within 35 km also receive the same $9 USD delivery rate. Free in-store pickup remains available at our Surrey showroom.
Tracking and delivery
- Tracking: You’ll receive a tracking link by email when your parcel ships.
- Address changes: Contact us before dispatch if your shipping address needs to be changed. After dispatch, we’ll try to assist through the carrier where possible.
- P.O. boxes: Supported for most standard shipping services.
- Delays or loss: Contact us if your parcel is significantly delayed or appears lost, and we’ll open an investigation with the carrier.
Duties and taxes
Import duties, taxes, or customs fees, where applicable, are determined by the destination country and are the recipient’s responsibility.
Shipping FAQ
Which orders qualify for free shipping?
Orders of $99 USD or more qualify for free standard tracked shipping worldwide.
What is the shipping cost for orders below $99?
Orders below $99 USD ship for a flat rate of $9 USD worldwide.
Do you offer local delivery?
Yes. Local delivery is available within 35 km of our Surrey showroom. It costs $9 USD for orders below $99 and is free for orders of $99 or more.
Do you offer in-store pickup?
Yes. Free pickup is available at 8128 128 St #330, Surrey, BC. Orders are generally ready within 1–2 business days. Bring your order number and matching photo ID.
Which couriers do you use?
We use trusted carriers including Canada Post, UPS, and their international delivery partners, depending on the destination.
How long does delivery take?
Orders generally require 1–2 business days for processing. Estimated transit time is approximately 3–7 business days for Canada and the USA and 5–12 business days internationally.
Are duties and taxes included?
No. Any applicable import duties, taxes, or customs charges are determined by the destination country and are the recipient’s responsibility.
Need help?
Email support@indianjewellery.com or call +1 778-565-3322. Showroom hours are daily from 11:00 AM–7:00 PM.