shipping
Shipping & Delivery — Free Shipping $125+ USD (Worldwide)
At IndianJewellery.com, we keep delivery clear and reliable. Enjoy Free Standard Shipping on orders $125+ USD worldwide (subtotal, after discounts, before taxes) and fast, tracked delivery from our Surrey, BC showroom.
Note: Our store is set to USD. Shipping rates are the same worldwide and applied automatically at checkout.
Shipping rates — how it works
- Free shipping: Orders $125 USD+ qualify automatically (no code).
- Flat rate: Orders under $125 USD ship at a flat rate of $19 USD.
- Regions: Same shipping rates apply worldwide.
- Service: Standard, tracked. Express upgrades offered where supported.
In-store pickup (Surrey, BC)
- Location: 8128 128 St #330, Surrey, BC V3W 1R1
- Prep time: Ready in 1–2 business days. We’ll email when it’s ready.
- What to bring: Order number and a matching photo ID.
- Hold period: We’ll hold pickups for 7 days after the “ready” email.
- Hours: Daily 11:00–19:00. View on Google Maps
Processing time
- Dispatch: 1–2 business days after your order is placed.
- Cut-off: Orders after 1:00 pm PT process the next business day.
- Every piece is quality-checked and securely packaged.
Estimated delivery times
- Canada & USA: 3–7 business days (remote areas may take longer)
- International: 5–12 business days depending on destination
Couriers
We ship via reliable international carriers such as Canada Post, UPS, and their global partners, selecting the best option for your destination.
Orders under $125 USD
Flat shipping rate: $19 USD worldwide for orders under $125 USD. Express options appear where available.
Tracking & delivery
- Tracking: You’ll receive a tracking link via email as soon as your parcel ships.
- Address changes: Contact us before dispatch; after dispatch we’ll try to assist via the carrier.
- P.O. boxes: Supported for most standard services.
- Delays/loss: If your parcel is delayed or appears lost, email us and we’ll open a carrier investigation.
Duties & taxes
Import duties, taxes, or customs fees (if applicable) are determined by the destination country and are the recipient’s responsibility.
Shipping FAQ
Who gets free shipping?
Orders $125 USD+ ship free with standard tracked shipping worldwide.
What is the shipping cost for orders under $125?
Orders under $125 USD ship at a flat rate of $19 USD worldwide.
Do you offer in-store pickup?
Yes. Pick up at 8128 128 St #330, Surrey, BC. Ready in 1–2 business days. Bring your order number and photo ID. We hold pickups for 7 days.
Which couriers do you use?
We use trusted international carriers including Canada Post and UPS, depending on destination and service level.
How long does delivery take?
Processing is 1–2 business days. Transit times range from 3–7 business days (Canada/USA) and 5–12 business days internationally.
Are duties and taxes included?
No. Any applicable import duties or taxes are assessed by the destination country and are the recipient’s responsibility.
Need help?
Email support@indianjewellery.com or call +1-778-565-3322. Showroom hours: daily 11:00–19:00.